Industries · Hc
AI for healthcare operations and back-office.
Clinical staff didn't go to school to fill out forms. The AI work in healthcare is almost never about diagnosis — it's about the documentation, billing, prior auth, and intake load that surrounds the clinical encounter and consumes a disproportionate share of operating cost.
Where the leverage lives
You're losing time in predictable places.
Across the firms we map, the same friction points keep showing up. They're not strategic questions — they're operational ones, which is why AI moves the needle here.
- 01 Friction point
Prior-auth backlog
Hours per case per staff member, with most denials traceable to missing fields rather than substantive issues.
- 02 Friction point
Documentation drag
Clinicians end their day finishing notes. The documentation backlog drives burnout faster than any clinical concern.
- 03 Friction point
Claims denial cycles
Denial → appeal → re-submission → second denial. The systems that should learn from this rarely do.
- 04 Friction point
Intake friction
New-patient forms collect data nobody reads, then ask for the same data again at the visit.
- 05 Friction point
Scheduling complexity
Resources, providers, rooms, equipment, prep — most scheduling is still done by humans pattern-matching against last week.
The operational surface
Every workflow touches four surfaces.
We map your real lifecycle against these four. AI lands where the surfaces meet — the handoffs, the queues, the data movement.
Pre-Visit
- Patient intake automation
- Insurance verification
- Prior-authorisation drafting
- Appointment optimisation
Clinical Documentation
- Note drafting from encounter
- Coding assistance
- Clinical letter generation
- Referral packets
Revenue Cycle
- Claim drafting
- Denial triage
- Appeals automation
- Payer-mix analytics
Patient Communications
- Appointment reminders
- Result delivery drafts
- Refill workflows
- Follow-up cadence
How we think about it
AI never touches the clinical decision. It removes the paperwork around it. Every system here is built so a human reviews anything that goes to a patient, a payer, or a record.
What we actually build
Production systems, not chatbots.
Each system is scoped to the workflow it replaces and the system it integrates with. Built in your environment, owned by you.
- 01
Prior-Auth Drafting
Pulls chart + payer policy + visit notes → drafts the authorisation packet, flags missing fields, queues for clinician sign-off.
- 02
Clinical Note Assistant
Listens to the encounter (with consent), drafts the note in the clinician's voice, surfaces it for sign-off — never auto-finalises.
- 03
Denial Triage Engine
Reads denial codes, classifies root cause, drafts the appeal, surfaces the policy reference. Billing approves and submits.
- 04
Intake Automation
New-patient forms pre-populate from insurance card + ID. Verifies coverage before the visit.
- 05
Result-Delivery Drafter
Drafts the result letter or portal message in your practice's voice. Clinician edits and sends.
- 06
Scheduling Optimiser
Suggests slot fills based on provider load, no-show risk, prep requirements. Front desk approves or overrides.
Fits the stack you already run
No rip-and-replace.
We build on top of your existing tools. If yours isn't listed, it still probably has an API or an export — the Blueprint identifies the integration path before any code is written.
EHR / Practice Management
- Epic
- Athenahealth
- DrChrono
- Kareo
- AdvancedMD
- Practice Fusion
Billing & Clearinghouse
- Availity
- Change Healthcare
- Trizetto
- Waystar
- internal RCM
Communications
- Twilio
- RingCentral
- Klara
- Mend
- patient portal
Workflow & Data
- Zapier
- Make
- n8n
- Google Workspace
- Microsoft 365
Questions, answered
The questions we hear most on the first call.
How do you handle HIPAA?
Every system runs against your data in your environment or in a HIPAA-eligible cloud you control. We sign a BAA before any PHI flows through the engagement.
Will this work with our EHR?
If it has an API, yes. If it only has an export, we work from exports. The Blueprint identifies the integration path before any code is written.
Can AI sign off on a prior auth?
No. AI drafts; a clinician signs. We deliberately don't build systems that finalise anything that goes to a payer.
Same approach, different language
The shape rhymes across industries.
Get started
The first call is free. The first conversation matters.
You'll talk to Sam directly. We'll map the highest-leverage workflow in your business — no preamble, no slide deck.
Path A
Book a 30-minute discovery call
Pick a time that works. We'll use the 30 minutes to map the highest-leverage workflow in your business.
Path B
Send a message
Prefer async? Describe what you're working on and we'll respond within one business day.